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e-Retail Solutions Offers

eRetail Solutions Announces New Owners

On this page:

Introduction

From James Lindsay, owner & manager of e-Retail Solutions

After many years running e-Retail Solutions, I recently decided it was time for a new phase in my life and set about looking for a suitably experienced new owner for the business. For me it was more than just selling the business – I needed to make sure our clients only benefited from any change in ownership and that the business can continue to thrive.

I am pleased to announce I have found that new owner and that e-Retail Solutions is now under new management!

The new owner is Colby Leaman, a dedicated, friendly professional who brings to the business 15+ years experience in web development and digital marketing. Colby also owns and operates Drumbeat Digital, a full service digital agency based in Coolum, QLD with an established national client base.

I will continue to support and work with Colby over the coming months to ensure e-Retail Solutions clients and the services we offer only benefit from this exciting transition.

What This Means For You, In a Nutshell

The change in ownership means:

  1. No change to your services,
  2. No change to your fees,
  3. A dedicated and experienced team available to support you.
  4. Plans to further improve eRetail services.
Please update your payment details for eRetail. New bank details are below:
  • Name: eRetail Solutions
  • BSB: 086131
  • Account: 85251 8192

Want to Chat?

Please call either myself or Colby Leaman at any time. Mobile details below:

  • James: 0415 439 199
  • Colby: 0413 754 688

Finally, thank you for your support over the years, and I wish you and Colby all the best!

Sincerely Yours,

James Lindsay


The New eRetail Team

About Colby

Originally from Sydney via Perth, we moved to the Sunshine Coast a little over a year ago. I’m 48, married with two young daughters and am a keen musician and surfer when I’m not working.

My Digital Experience

At uni I completed a business degree and an MBA, both with majors in marketing. Following a 10 year career as a marketing consultant, I then established Drumbeat Digital 15 years ago to provide a range of web development and digital marketing services. I’m both an experienced developer and digital marketer.

eRetail & Drumbeat

eRetail will join Drumbeat at our Coolum offices (in the Coolum Industrial Park) where we will share staff and other resources but still remain separate businesses with distinct focuses as follows:

  • eRetail: clever & affordable digital solutions for small and medium business.
  • Drumbeat: development, hosting & marketing for government, agency & larger corporate clients.

There will be a number of benefits for our eRetail clients from this setup.

Making Sure This Works For You

My first priority in taking ownership of e-Retail Solutions will be to ensure there’s no issues with your services and importantly, to get to know you and your business. James will assist me over the coming months to make sure this is a smooth and positive transition for you. If you have any issues or concerns please be sure to let me know and I’ll fix them straight away.

We Aim to Help You Even More

Once we’re sure that everything is running smoothly, we’re looking forward to bringing a range of new ideas and opportunities to your business, including:

  • New web site improvement opportunities
  • Optimised web & email hosting security & performance
  • Fully managed WordPress & CS Cart hosting
  • Expanded SEO campaigns
  • Search, display and social media advertising campaigns
  • Web analytics & reporting

We will keep you updated on these over the coming months.

Want to Chat?

Please feel free to contact me at any time:

Thank you for the time you have taken to read this, and to update your bank details. I’m looking forward to finding out more about your business and how we can continue to help you thrive in the digital world!

Sincerely Yours,

Colby Leaman

Common Questions

Will our services change?

No. In fact we hope to improve them! As mentioned above, we have a number of initiatives planned to help your business get the most from your websites. We will be in contact over the coming months to keep you informed of these.

Will our fees change?

No. There will be no changes to your fees.

What are the new contact details?

e-Retail Solutions will operate from the same offices as Drumbeat Digital. Contact details as follows:

  • A: 15, 2-6 Focal Ave, Coolum (Coolum Industrial Park) QLD 4573
  • P: 07 53193071 (office hours)
  • M (and after hours support): 0413 754 688
  • E: [email protected]

Is there anything I need to do?

Just one thing. Please update the bank details for your payments to the following:

  • Account name: eRetail Solutions
  • BSB: 086131
  • Account: 85251 8192

We aren’t based in QLD. Can you support us?

Absolutely. eRetail and Drumbeat service clients throughout Australia and Colby is regularly visiting Sydney and Melbourne. We can arrange face to face meetings whenever and wherever you feel they are required.

What if I have some questions?

Please call either James Lindsay or Colby Leaman at any time, or email [email protected]. Mobile details below:

  • James: 0415 439 199
  • Colby: 0413 754 688